UK & EU DISPATCH · TRADE ACCOUNTS AVAILABLE
Support

Frequently Asked Questions

Everything you need to know about ordering, shipping, returns and trade accounts.

Ordering

Browse the catalog, add the items you need to your cart, and pay for everything together through our secure Stripe checkout. You'll receive an email confirmation immediately after payment.

Yes. Your cart holds any combination of products — cargo securing gear, warehouse tools, driver essentials — and you check out once for the whole order.

Yes, we support volume pricing and repeat ordering for transport companies, fleet operators and warehouse teams. Contact us to set one up.

Shipping

We dispatch across the UK and to most EU countries. Shipping options and costs are calculated at checkout based on your delivery address.

Most orders are packed and dispatched within 1–3 business days. You'll receive tracking information by email once your order ships.

Yes — a tracking link is emailed to you as soon as your order leaves our warehouse.

Returns

Unused items in their original packaging can be returned within 30 days of delivery. See our Refund Policy page for full details and exclusions.

Contact us at admin@robotlogisticsltd.shop with your order number and photos of the issue, and we'll arrange a replacement or refund.

Payments

Yes. All payments are processed by Stripe, a PCI-compliant payment provider. We never see or store your card details.

Stripe Checkout supports major debit and credit cards, and additional methods depending on your region and currency.

Products

Yes — our catalog is selected specifically for daily commercial use by transport companies, warehouses and professional drivers, not just occasional personal use.

Each product page lists key details such as SKU, category and description. For technical specifications not listed, contact us before ordering.

Still need help?

Our team can answer questions about products, orders or trade accounts.

Contact Us

Your Manifest (Cart)