Privacy Policy

Last updated: 7 July 2026 · ROBOT LOGISTICS LTD, 20 Heol Mathews, Coity, Bridgend, Wales, CF35 6JU, United Kingdom

This Privacy Policy explains how ROBOT LOGISTICS LTD ("we", "us", "our") collects, uses and protects information when you visit robotlogisticsltd.shop or place an order with us.

1. Information We Collect

• Contact details you provide, such as name, email address, phone number and delivery address.
• Order information, including items purchased and order value.
• Payment information — processed directly by Stripe; we do not store your full card details on our servers.
• Basic technical data such as browser type and pages visited, used to keep the site running reliably.

2. How We Use Your Information

• To process and fulfil orders, including shipping and customer service.
• To communicate with you about your order, or in response to enquiries.
• To maintain the security and performance of our website.
• To meet legal and accounting obligations.

3. Sharing Your Information

We share order and payment information with Stripe, our payment processor, solely to complete transactions. We share delivery details with our shipping carriers. We do not sell your personal data to third parties.

4. Data Retention

We keep order records for as long as necessary to meet legal, accounting and tax obligations, and to handle any warranty or return requests.

5. Your Rights

Depending on your location, you may have the right to access, correct, or request deletion of your personal data. To exercise these rights, contact us at admin@robotlogisticsltd.shop.

6. Cookies

Our site may use essential cookies required for cart and checkout functionality. We do not use cookies for third-party advertising.

7. Contact

Questions about this policy can be sent to admin@robotlogisticsltd.shop or by post to our registered address above.